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CLIENT EXPERIENCE
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You wish to better understand your clients' motivations during their purchase process?
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You want to know what elements in the client's buying experience will increase loyalty?
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Our offering :
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An understanding of the clients' journey: their needs, their preferred distribution channels, what they get from their experience of purchasing products / services
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Mapping the client contact points with your company, analysis, and identification of opportunities
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Market studies
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Key Performance Indices (KPI)
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Outsourcing of turnkey projects
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